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This book focuses upon the role of the sales force in today's changing world and how to design a sales force for strategic advantage. It includes sections on how to assess the current sales force design and how to implement change and covers customer segmentation, market strategy, structuring and sizing, alignment, metrics and managing change. Meer
This book provides a conceptual framework to understand and analyze the decline of the telecommunications industry and the rise of information industries. Meer
This book contains the best papers of the Sixth International Conference on Enterprise Information Systems (ICEIS 2004), held in Porto (Portugal) and organized by INSTICC (Institute for Systems and Technologies of Information, Communication and Control) in collaboration with PORTUCALENSE UNIVERSITY, who hosted the event. Meer
In light of increasing economic and international threats, military operations must be examined with a critical eye in terms of process design, management, improvement, and control. Meer
Most books on leadership and organizational change focus on descriptive theory and research, simplistic and questionable gimmicks, or on biographical sketches of successful leaders whose character students are encouraged to emulate. Meer
Most books on leadership and organizational change focus on descriptive theory and research, simplistic and questionable gimmicks, or on biographical sketches of successful leaders whose character students are encouraged to emulate. Meer
The leadership that a board of directors and its individual directors provides has a profound affect on the future of a company in terms of its performance and success. Meer
In this new book Peter Wickens gets to the very core of what makes a successful and dynamic enterprise. Building upon his earlier work in, The Ascendant Organisation and slaying a number of business fads and sacred cows along the way, he shows how to energise the enterprise in key areas such as leadership, teamworking and innovation. Meer
Every year, financial services organizations make billions of dollars worth of decisions using automated systems. For example, who to give a credit card to and the premium someone should pay for their home insurance. Meer
Our lives are full of defining moments, but do we recognize them? We often fail to appreciate the significance of these moments. At work the pressure can be relentless and we can fail to enjoy these moments. Meer
Providing a unique insight into how gender is performed in contemporary high-tech work and introducing a creative and novel way of analyzing the fluidity and rigidity of gender at work through discourse analytic methods the author highlights how changes in the world of work interact with changes in gender relations. Meer
The four main tenets of life are explored in this unique new book that examines the issues that touch each executive, or for that matter, people in general. Meer
Leading international food retailers have in recent years expanded beyond national boundaries and started to operate on a global scale. This book describes the current state of play, looking in detail at the main competitors worldwide and analyzing the factors underlying their successes and failures. Meer
For managers, talk IS action. This ground-breaking book argues that what senior executives do should rest squarely on what they say. The logical conclusion is that organizations are a network of conversations - between employees, employers, suppliers and customers - the only thing executives can influence is the debate, discussion or dialogue they happen to be in at the moment. Meer
Based on his highly popular Columbia Business School course "Personal Leadership & Success", Dr. Hitendra Wadhwa shares key principles for how to pursue success by letting your true self shine through in everything you do. Meer
Tom Ziglar, CEO of Zig Ziglar Corp, shares ten leadership virtues that are essential for coaching employees through immense change and creating an environment of maximum potential and productivity. Meer
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