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This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Meer
Supply chain scheduling is a relatively new research area with less than 20 years of history. It is an intersection of two traditional areas: supply chain management and scheduling. Meer
This book examines central aspects of the new technologies and the legal questions raised by them from both an international and an inter-disciplinary perspective. Meer
Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. Meer
This book describes a conceptual management system derived from the Business and Technology Relationship Model (BTRM). The BTRM describes the relationship between business and technology and provides simple definitions for service quality, alignment, agility, and governance. Meer
This book provides a holistic and practical approach to managing supply chains risks and presents a new framework model for sustainable optimization of risk management. Meer
This book provides an in-depth presentation of algorithms for and complexity of open shop scheduling. Open shops allow operations of a job to be executed in any order, contrary to flow and job shops where the order is pre-specified. Meer
This book provides an in-depth presentation of algorithms for and complexity of open shop scheduling. Open shops allow operations of a job to be executed in any order, contrary to flow and job shops where the order is pre-specified. Meer
In this book, Dr. Soofastaei and his colleagues reveal how all mining managers can effectively deploy advanced analytics in their day-to-day operations- one business decision at a time. Meer
This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Meer
This book demonstrates the significance of domain-specific conceptual modeling through new research and development approaches that are manifested in each of the chapters. Meer
Modern business relies heavily on information technology. This book presents a new “always-on” business model for the digital age, one based on three interrelated components: a business model, an IT capability model, and an always-on information system model. Meer
Modern business relies heavily on information technology. This book presents a new “always-on” business model for the digital age, one based on three interrelated components: a business model, an IT capability model, and an always-on information system model. Meer
This book constitutes the proceedings of the 6th International Conference on Lean and Agile Software Development, LASD 2022, which was held online on January 22, 2022. Meer
This book analyses and proposes solutions to one of the core challenges faced in the Maintenance, Repair and Operations (MRO) supply chains in the oil and gas industry, a field that is currently impacted by low oil prices, emerging technologies and a societal transition to cleaner energies. Meer
This book illustrates and explains the key concepts of business data analytics from scratch, tackling the day-to-day challenges of a business data analyst. Meer
This book focuses on analytical and quantitative methods that align improvement opportunities with organizational goals and metrics. The book describes a framework that starts with developing a holistic view of an organization and then defining the organization’s goals, objectives, decision criteria, and metrics to result in meaningful measures for process, project, and product investment decisions. Meer
In an era defined by the seamless integration of data and sophisticated analytical and modeling techniques, the quest for advanced statistical modeling and methodologies has never been more pertinent. Meer
This book discusses practical applications of reliability and statistical methods and techniques in various disciplines, using machine learning, artificial intelligence, optimization, and other computation methods. Meer
This book discusses practical applications of reliability and statistical methods and techniques in various disciplines, using machine learning, artificial intelligence, optimization, and other computation methods. Meer
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